“May I take a look in your bag?”

Many companies and institutions have established rules regarding the bringing in and removal of goods, primarily for security reasons and to prevent theft. Alongside the obligation to adhere to these rules of conduct lies the employer’s responsibility to monitor compliance with agreements. One of the tools available to the employer is inspection. This visual check of the contents of, for example, bags is an important tool for ensuring compliance. There is a legal obligation only in limited cases; however, the basis for such measures is usually found in a demonstrated and documented necessity—such as theft—when less intrusive means have failed (subsidiarity). In such cases, recourse may be had to the Civil Code.

site visit

What is a site visit?

Book 5, Article 1 of the Civil Code defines ownership as the most comprehensive right one can have over a thing. To protect their property, the owner may fence off their premises, impose conditions on entry, and establish rules governing the removal of goods to prevent theft and embezzlement. One such rule may be the visitation policy, often included in the company or house rules.

In the context of security, a search refers to a visual inspection of the contents of bags, boxes, and crates carried by individuals, as well as of clothing (pockets) and vehicles. It is a measure taken in the interest of maintaining order, as determined by the authorized party. The authorized party is the organization and its legal representative, usually the CEO. The search policy may apply only to non-employees, which avoids a discussion with the works council regarding the policy’s legality. However, with the employer as the authorized party, the search policy may indeed also apply to or specifically target employees.

Legal foundations and pitfalls

Seaport operators subject to EU Regulation 725/2004 are required to take measures to prevent weapons or other dangerous substances and devices intended for use against persons, ships, or ports—the transport of which is prohibited—from being brought into the port facility or on board a ship (EU Regulation 725/2004, Part A, Article 16.3, paragraph 1). In line with this, Part B, Article 16.18 states that all persons wishing to enter the port facility must be subject to body searches and searches of their belongings (which is usually referred to as “searching”). Based on a mandatory risk assessment of the port facility, and with reference to a 2004 opinion of the European Economic and Social Committee (EESC), it may also be recommended to conduct body searches on those leaving the port facility.

In other cases, companies will have to rely on contract law, as set forth in the Civil Code (BW). A contract exists when one or more parties (natural persons or legal entities) enter into obligations of any kind with one or more other parties (such as the delivery of goods, services, or labor). The obligation to cooperate with entry and/or exit checks is then one of the obligations arising from the contract. For employees with an employment contract under civil law, the legal basis for the search policy lies in the employer’s authority to issue regulations in the interest of order (Article 7:660 BW). The employee is obligated to comply with these rules of order. The obligation for employees to comply with the rules of order is often enshrined in company regulations or directly in the employment contract. If an employee believes that their privacy is being seriously violated, they may also invoke the Civil Code, specifically regarding “good employment practices” (Article 7:611 of the Civil Code) and “tort” (Article 6:162 of the Civil Code). The central question is whether the search is proportionate to the specific situation and the individual interests of the employee, as well as the aforementioned demonstrated necessity and subsidiarity.

If the employment contract does not provide for the application of a visitation policy and the company regulations do not include such a provision either, it is advisable—and may be mandatory—to obtain the works council’s consent prior to implementation. The need to first consult the works council depends on whether there is a “measure” within the meaning of Article 27(1), preamble and subparagraph (l), of the Works Councils Act (a regulation concerning measures aimed at or suitable for monitoring or checking the presence, behavior, or performance of persons working in the company). A technical facility is present when detection gates or baggage scanning equipment are used. A manually conducted exit search (e.g., inspection of carry-on luggage) does not fall under the right of consent because it does not constitute a technical facility. If an entry check also targets employees to prevent them from bringing in objects that pose a threat to the safety of personnel in the building, this may constitute a “regulation concerning working conditions” within the meaning of Article 27(1), preamble and subparagraph (d), of the WOR, for which the Works Council has the right of consent (with the exception of those companies that can invoke EU Regulation 725/2004).

Rules and the principle of transparency

In addition to the points mentioned above, there are a number of important considerations to keep in mind when conducting site visits:

  •  Persons who carry out the visitation arrangements must be designated for that purpose by the entitled party.
  •  Participation in the evaluation is voluntary, so prior consent must be obtained from the person(s) concerned.
  •  Individuals who refuse to cooperate with the inspection are advised of the consequences (under labor law).
  •  Visits are conducted with due regard for privacy, meaning they take place away from other people and, if possible, in a separate room.
  •  To avoid unpleasant disputes later on, visits take place in the presence of a third party or are monitored by video surveillance.

 If not everyone (or everyone within a specific category, such as visitors or freight carriers) is subject to inspection, a random number generator—such as the inspection selector—must be used to select individuals and vehicles, thereby ensuring that the sample is randomized in an objective manner. Exceptions to this rule may only be made based on facts and circumstances (i.e., objectively).

 It must be made clear to everyone—including visitors (customers), suppliers, and employees—upon entry that they may be subject to certain rules. Rules must be “clearly communicated”; people must be able to take note of them without any difficulty. These rules could be listed on a sign at the entrance, displayed as a poster in the reception area, or printed on the back of an admission ticket.

 To prevent third-party personnel—such as those from staffing agencies—who come to work at the site from assuming that the rules do not apply to them because they have a different employer, this provision must be included as part of the contract with the third party. This provision may stipulate that the third party agrees with its personnel or subcontractors that they, too, are bound by the site access regulations.

What if someone refuses?

If someone does not wish to undergo a search, that is their right. Refusing an entry search may result in the individuals concerned being denied access to the building or premises, based on instructions from the property owner. Refusing to cooperate with an exit search may have unpleasant consequences for the future.

If a person refuses to cooperate with an exit search, an explanation should first be provided regarding the reason for the search and the obligations arising from the prior agreement. If the person insists on leaving without the search having taken place, they cannot be prevented from doing so. If the refusal persists, this must be reported to the entitled party (or their designated representative), who will then determine what action to take. If it is a company employee who refuses to cooperate, they are violating one of the obligations under the employment contract or, at a minimum, the company regulations. It is then up to the employer to determine the severity of the sanction for this breach.

Of course, imposing a penalty for non-compliance with the rules requires that the identity of the individual concerned be established. This identity verification must therefore also be included in the regulations, including the authority of the enforcement officer to carry out this verification. In extreme cases, camera footage, if available, may be used to identify the individual concerned. The rules regarding the use of camera footage must, however, provide for this (see GDPR).

If, during the inspection, items are found whose removal is suspected to be unauthorized, the possibility of a mistake should not be ruled out at first, and conclusions should not be drawn immediately. A search upon departure is only valid if the reliability of the individuals involved is assumed. The attitude and manner of addressing those involved must be consistent with this assumption. Refusal to cooperate with an exit check does not automatically make someone a suspect (within the meaning of the Code of Criminal Procedure). Refusal alone cannot therefore serve as grounds for arrest, because a refusal in itself does not constitute facts or circumstances serving as evidence of guilt for any criminal offense.

If, upon discovering items, there is still a suspicion of theft or embezzlement, it is important for the person conducting the search to be thoroughly familiar with the company’s or client’s rules and to follow them. Once it is concluded that a criminal offense has been detected in the act, anyone may exercise the authority to arrest under Article 53 of the Code of Criminal Procedure. However, this implies that the suspect must be handed over to the police. There are many reasons why such a course of action is not preferred from a business perspective. This means that the policy must include a provision specifying how to proceed in the event of unlawful conduct. With regard to the company’s own employees, disciplinary measures or even dismissal may be possible.

Seris Security

SERIS Security is a security company specializing in port security, mobile surveillance, alarm response, and property security. SERIS Security holds the Security Quality Mark from the Dutch Security Industry and is also certified according to the ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and VCA* 2017/6.0 standards.

Curious to learn how SERIS Security can assist you with security checks or other services? Please don’t hesitate to contact us.

 By phone: 088-7374700

 By email: info@seris.nl

 Via our contact form: https://seris.nl/contact/

Sources:

  • “Inspection Required!” by F.B.M. Olijslager, Esq.
Frequently Asked Questions About Visitation Laws and Regulations

In security, a search involves checking personal belongings—such as bags, suitcases, or backpacks—for prohibited or undesirable items. During a security search, the security guard only inspects the luggage; clothing and the body are not touched. The individual opens their bag themselves and cooperates voluntarily, usually in accordance with pre-established rules.

A security guard may only conduct a search or a limited security pat-down if this is clearly stipulated in the house rules or terms of entry and has been communicated in advance. The visitor or employee must be given a choice: for example, those who do not consent may be denied entry. Coercion may not be used for thorough searches (inspection of clothing and body); different legal rules apply to this, and the police are usually the competent authority. This is general information and is not a substitute for legal advice regarding security laws and regulations.

During a routine search, a security guard checks only personal belongings (bag, suitcase, coat pockets) and does not touch the body or clothing. During a search—specifically a security search—clothing is checked and sometimes the body is superficially felt, looking for items such as weapons or prohibited objects. In practice, therefore: a search = bag check; a body search = checking clothing/body.

If you wish to implement security searches, the search procedures must be clearly outlined in the house rules or employee handbook: the purpose of the searches, who is authorized to conduct them, how often (on a random basis), where they take place, and what happens in the event of refusal. Security guards document every search in a report; in the event of incidents or refusal, a specific search report is often prepared. This ensures that the organization remains demonstrably diligent and transparent toward employees and the Works Council.

For security guards conducting searches, the process is as follows: first, theory (laws and regulations, facility rules, the difference between a search and a body search), followed by extensive practice in a safe environment. Role-playing exercises play a major role in security screening training: communicating clearly, staying calm, making objective selections, and always treating the person being screened with respect. This helps the security guard build routine so that he or she can act professionally and in compliance with the law in real-world situations.

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