Questions about parking permits, changing your health insurance, canceling the subscription on the newspaper ... Many things are now done either digitally or by phone. Important customer contact. If your organization works with a telephone service, would you like a telephone operator that represents your business in a positive way. Someone that assists your callers in a friendly and service minded way. SERIS can take care of all your calls. Our telephone operators will assist your customers in a professional matter.
Customer friendly and professional
Hospitality, that's what you want if you receive visitors at your office. But also, when customers or interested parties approach you by telephone, they want to have the feeling that they call at a convenient time and that they are welcome. Every caller wants to be heard. And that's exactly what the telephone operators of SERIS do: they listen patiently and do everything the can to assist your customers. We accurately select the employees for our phone service. A receptionist must look well-presented and representative. A requirement for an operator is that he or she has a pleasant voice and articulates clearly. SERIS deploys the best telephone operators for you.
Telephone service with experience
At a phone exchange center, the phone often just keeps on ringing. You want to prevent long waiting times at all costs, but customer service is always a priority. Our experienced telephone operators know how to handle phone calls in a friendly, yet quickly and accurate way. You always know what is going on by call reports and clear callback notes. Our professional staff are very communicative, not only to customers but also when it comes to communicating with you.
Do you want your organization to always be reachable? That every (potential) customer or interested person is being assisted in a friendly and in to the point kind of way? Please contact SERIS Services. We are more than happy to take care of your phone services.
Want to know more about the telephone services of SERIS?
Do not hesitate to contact us for further information